Responsive recruiter

Replies within 24 hours

Benefits:

401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free food & snacks
Paid time off
Training & development

MaidPro is seeking an organized, dependable, and customer-focused Operations Coordinator to support our growing team. This role is responsible for assisting with daily office operations, customer communication, scheduling coordination, staffing support, and sales follow-up in a fast-paced environment.

The ideal candidate is professional, detail-oriented, comfortable multitasking, and confident communicating with both employees and clients. This position plays an important role in helping maintain efficient operations while supporting excellent customer service and company growth.

Responsibilities Include:

Assist with daily office operations and scheduling coordination
Handle incoming customer inquiries and provide excellent customer service
Provide phone estimates to prospective clients and follow up with leads regarding cleaning services
Assist with converting prospective clients into recurring customers through professional communication and follow-up
Support client retention and service issue resolution
Coordinate schedule changes and communicate updates to employees and clients
Assist with applicant communication, onboarding coordination, and staffing support
Maintain employee and client records accurately
Assist with inventory tracking and ordering office and cleaning supplies
Monitor office communication including calls, emails, and messages
Help support a positive team culture by building strong employee relationships and helping promote employee engagement and retention
Assist with planning employee appreciation activities, holiday events, team celebrations, and other morale-building initiatives

Qualifications:

Strong communication and customer service skills
Comfortable speaking with prospective clients by phone
Excellent organizational and multitasking abilities
Professional, dependable, and solution-oriented mindset
Ability to remain calm and solution-focused in a fast-paced environment
Comfortable handling confidential information
Computer proficiency including email, scheduling systems, and basic office software
Previous office, operations, staffing, customer service, or administrative experience preferred

What We Offer:

Stable full-time daytime schedule
Supportive team environment
Opportunity for growth and increased responsibilities
Fast-paced and engaging work environment
Locally owned and operated business

This position is ideal for someone who enjoys organization, customer interaction, problem-solving, and being part of a growing team-oriented company.

Compensation: $18.00 - $20.00 per hour

MaidPro was named one of the Top Franchises by Forbes, Entrepreneur and USA Today. MaidPro is also a proud member of the International Franchise Association, Canadian Franchise Association, and the New England Franchise Association.

The types of benefits that MaidPro employees receive include schedule flexibility, travel reimbursement, the ability to stay active and moving all day, and the freedom to work alone or with a partner (depending on location). We boast competitive industry wages, paired with individual tips and incentives.

Employees are provided support and tools by MaidPro franchisees; such as intensive training, uniforms, and cleaning supplies. Go as far as your ambitions can take you. You can grow your career within one great company. Join the MaidPro team today!

Career Path

career path

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from MaidPro Crown Point.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

This role requires professionalism and confidentiality when handling employee and customer matters. Are you comfortable working with sensitive information?*

This position requires handling multiple tasks, employee communication, scheduling changes, and customer concerns throughout the day. Are you comfortable working in a fast-paced environment?*

This position includes providing phone estimates, following up with prospective clients, and helping convert leads into recurring customers. How comfortable are you speaking with potential clients and discussing services over the phone?*

Referral code from a current employeeIf no code provided, add their name instead.

Employee-Focused Benefits

Flexible Schedule

Most franchisees will build a schedule around you! Have the freedom to focus on your personal life.

Competitive Pay

Be recognized for your work with competitive pay, performance based bonus incentives, and opportunity to earn tips.

Active Lifestyle

Have the ability to be active all day.

Friendly and Supportive Environment

Be part of a team that inspires you to be your best and customers that value you.

Travel Reimbursement

Reimbursement for mileage, gas, and travel time.

Support & Supplies

We provide thorough training, uniforms and safe, effective cleaning supplies.