Customer Service and Recruitment Coordinator
Full Time • Miami
Replies within 24 hours
We’re looking for a friendly, detail oriented, and multitasking bilingual (English & Spanish) Customer Service Coordinator. This position will require you to assist in tasks such as staff recruitment, new employee training, and home inspections.
GENERAL RESPONSIBILITIES:
· Respond to customer inquiries related to customer service.
· Maintain our customers records and schedule information.
· Assists all customers with inquiries and concerns in a professional and friendly manner.
· Assist with the daily operation in the form of dispatch, training and recruitment.
· Post job advertisements to recruit new employees, review all job applications, call potential candidates and coordinate interviews.
· Answer calls related to employment and follow up on the interview process.
· Perform 'in the field' inspections for quality control checks.
· Keep our team motivated and ensure Office atmosphere is positive.
· Meet or exceed monthly performance goals.
· Must report directly to the Office Manager.
· Perform other duties as assigned by the Manager.
NECESSARY SKILLS:
· Bilingual (English and Spanish) a Must.
· Excellent oral, written and interpersonal communication skills.
· Fast learners with high levels of integrity, discretion and confidentiality are a Must.
· Possess a great attitude and thinks like a problem solver.
· Good organizational and time management skills.
· Ability to multitask and prioritize various projects at the same time.
· A team player attitude is essential.
. Enjoy making customers happy and be able to relate to a variety of people in a responsible and cooperative manner.
QUALIFICATIONS:
QUALIFICATIONS:
· Associate degree in Business Administration or one year of customer service experience.
· Basic computer skills.
· Bilingual (English & Spanish) Ability to communicate effectively in English and Spanish with the customers and employees in a professional and courteous manner.
· Excellent work ethic and the ability to handle cash, checks and credit cards responsibly.
· Ability to remain calm under pressure.
· Valid Driver's License and a good Driving History required.
· Must have a car available every day to perform service inspections if needed (gas expenses will be reimbursed).
· Salaried position with no nights or weekends required.
· Must work Monday through Friday from 7:30 am to 4:00 pm (30 minutes for lunch).
· Authorized to work in the United States.
· Employment is contingent upon the successful completion of a comprehensive background check.
. Family-owned business with an award-winning culture 5 days of paid vacation annually. Professional business coaching provided by the Owner or Manager. Positive collaborative work environment where your ideas matter. Bonuses and incentives are based on exceeding company’s expectations.
Compensation: $17.00 per hour
MaidPro was named one of the Top Franchises by Forbes, Entrepreneur and USA Today. MaidPro is also a proud member of the International Franchise Association, Canadian Franchise Association, and the New England Franchise Association.
The types of benefits that MaidPro employees receive include schedule flexibility, travel reimbursement, the ability to stay active and moving all day, and the freedom to work alone or with a partner (depending on location). We boast competitive industry wages, paired with individual tips and incentives.
Employees are provided support and tools by MaidPro franchisees; such as intensive training, uniforms, and cleaning supplies. Go as far as your ambitions can take you. You can grow your career within one great company. Join the MaidPro team today!
Career Path
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.
Apply here.
Flexible Schedule
Most franchisees will build a schedule around you! Have the freedom to focus on your personal life.
Competitive Pay
Be recognized for your work with competitive pay, performance based bonus incentives, and opportunity to earn tips.
Active Lifestyle
Have the ability to be active all day.
Friendly and Supportive Environment
Be part of a team that inspires you to be your best and customers that value you.
Travel Reimbursement
Reimbursement for mileage, gas, and travel time.
Support & Supplies
We provide thorough training, uniforms and safe, effective cleaning supplies.